* Required Fields are marked with a red asterisk.
What have you done so far to try to resolve this problem? (Describe any activities that you have done so far, such as booting in safe mode, running Disk Utility, replacing fonts, etc.)
Error Message (If you are getting an error message, please quote the message as closely as possible with any error numbers here. Include the step or place at which the error occurs.)
If you are having an issue with your copy of DiskWarrior, please tell us how you started up your Mac when the issue occurred:
Description of Issue or Your Question* (Please describe as closely as possible the steps that it takes to cause the issue you are having, or enter your question here.)
Subject of Your Question* (Please enter a short subject, including product name, for your message.)
Your Issue or Question
Note: If this is a presales question about an Alsoft product that you do not own, enter "presales".
Serial Number*
Version*
Product*
Information About Your Alsoft Product
Use the text field above to provide any other information about your disk as appropriate.
Type
Removable?
Location
Disk Format
If Your Question Has to Do With a Specific Disk, Please Provide
the Following Information
Please tell us anything else about your Mac system that you think might be applicable to your question. (Peripherals, Kernel Extensions, upgrade cards, etc.)
RAM (GB)
Mac OS Version
Processor
Mac Model
Information About Your Mac
Your Phone #
Your E-Mail*
Your Name*
Information About You
Please fill out this form as completely as possible.
Use this form to ask technical questions. The information you submit will be sent to our technical support staff. Please allow a 1 to 6 hour response time during normal business hours, although occasionally more time may be required.
Contact sales for all questions about serial numbers, pricing, ordering, upgrades and other customer service matters.
To Contact Technical Support:
First check the Alsoft Support Database for answers to your technical support questions
Submit Your Tech Support Question via the Web (these messages get higher priority than messages sent via regular e-mail).
Register Your Product
E-mail:Tech.Support at Alsoft.com
Voice:281-358-1510
Fax:281-348-9868
9:00 AM - 5:00 PM Central Time, Monday through Friday
Mail:Alsoft, Inc.Technical SupportP.O. Box 5150Kingwood TX 77325-5150
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